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Right choice for New Car Service

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Are you aware of the fact that you have the option to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Looking for bargains in the end of year car sales or thinking about having your new car serviced in time for christmas? Here is some sound advice from Uphill Automotive in Tamworth.

The buying of a new car is one of the most important investments you'll likely make, so you should do your best to maintain it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

Are you aware of the fact that you have the option to choose who services your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

New car dealers are not able to force you to return a new car to the dealer where you originally aquired it for service or repairs. Provided the work is undertaken to the manfufacturers specifications by an adequately trained person and uses suitable quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Uphill Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Uphill Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Uphill Automotive will also only ever use fluids and lubricants that meet the specifications of the original manufacturer.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the distinction between statutory, manufacturer and express warranties to ensure you make the right decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be over-ridden by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be aware of new car dealers who try to incorporate “express” or “extended” warranties, often for free, when processing the sale of your new car. Generally these ‘additional’ warranties may include quite definitive restrictions or provisions, and are not always easily understandable. Many times these promises provide minimal additional benefits beyond the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the car.

Such promises are very unlikely to point out the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will have to drive to get your car serviced or expanded waiting times due to fewer available 0 or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


Specialist Car Services